  Review by peter jameo - 22 January 2008
Easy connection and reasonable phone service, but a bit crackly sometimes. The internet service is VERY unreliable , and I have experienced major downtimes,paricularly at evenings and weekends during periods of heavy usage.When the internet can be down for hours- say from 3-30 pm (when the kids back from school?) until late in the evenings when people start going to bed . A great service it seems for those who work through the nights, or who can surf during the day; but not for the short tempered |
Review by peter reynolds - 21 November 2007
Maybe it's to do with your area, I have kept a l og of faults and general behaviour for 3 months and at best I would call the service sporadic on most days. On two days I also had phone faults. T_T not suitable for people with short tempers and needing a totally reliable business-like service. |
Review by John Smith - 20 November 2007
Bad and Very slow with constant disconnecting. Don't recommend it!!! |
Review by Ali - 1 November 2007
AVOID IF YOU CAN. If you getting this for the broadband you will be dissapointed. Connection keeps on disconecting, speeds of 200kbs and after monthes of testing the line by there tecnition you are told there is nothing wrong.All I got for free was fustration. |
Review by A Briggs - 25 October 2007
Slow connection; when it connects. Keeps dropping out; always busy; poor response from customer service. |
Review by Ben Simpson - 23 October 2007
Poor but inproving and it has too, I dont think anyone on there first line team has any idear whats going on I do feel sorry for the lads and ladys on that secondline team. the time it takes to get though to them ! Take 40 or even 50 mins and lots of times people hang up on you.
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Review by robbietobin - 17 October 2007
been trying to get online with talktalk since they decided they were better than oranage
every time i talk to them all i get is dont know sorry and then they blame someone else
im pretty .......... off with them now
if they sell something they should be able to fulfill the answers
well im fed up now and as for customer services
when can u get through |
Review by Harsh Kumar - 15 October 2007
good price plan but very bad with broadband. fact is they advertise that you have 40 Gig allowance but is is restricted they dont allow you to use it once you hit the 5Gig they put restrictions on download and upload. i am not happy because now it takes me ages to email and browse internet. my broadband is a narrow band now worse then a dial-up. |
Review by pauline woods - 17 September 2007
Delighted only prolems were my own doing and the technical assistance was fast and soon solved the problem |
Review by kay palmer - 12 September 2007
I have been with talk talk for a year I have had problems from the start and have never been able too send an email I continually get a message telling me that I am logged into 2 windows how can I when I Only have talk talk I can't wait to leave. now I can't even connect to talk talk. |
Review by chris - 30 August 2007
TalkTalk.
It’s bordering on the criminal.
Seduced by ‘up to 8mb/s’ adverts.
Bought into TT from Onetel (same pathetic ompany)
Started at 512 kbs.
After 14 months and several emails to Charles Dunstone - got 1.2mbs.
Then every month since April 2007 it’s dropped from 1.2 mbs, to 980kbs, 860kbs, 756kbs, 512, kbs, 440 kbs and today 30th Aug 2007 I got 256 kbs which is half the speed I was on in 2005.
Complain to any Watchdog you can, leave TT and put up with 2 cans and a bit of string until you find a truthful company.
What a con |
Review by Matt Craig - 15 August 2007
phones good, broadband is terrible it only works when it wants to, checked all my firewalls but still not leting me in to some sites |
Review by Martyn Howell-Jones - 22 May 2007
We have 2 homes, both on Talk Talk, both with free broadband. The phones work well, but the broadband is a disaster. It works in the middle of the night, but the moment demand increases it is prone to disconnect and mid evening it no longer connects. Appauling ! What is free is really dear ! |
Review by Len Gill - 14 May 2007
an early adopter, apart from a long wait to initially connect (due to demand) have had no problems.
Works every time, all the time |
Review by Mrs Vaughan - 23 March 2007
Appalling service. Never actually got connected and cancelled service in nov but have continued to charge me for service! |
Review by david stephens - 14 March 2007
Absolutley appalling service.My sister has been without phone line and internet access for eight days and various calls to overseas call centres have got nowhere .I am leaving Talk Talk in protest. |
Review by Dave Hinchliffe - 10 February 2007
A saving of £30 a month was a big attraction and the longer than expected wait was understandable due to the demand but the service I have had has been outstanding. Most of the call centres I have visited have been in South Africa which means I can understand what they are saying |
Review by Angela McKee - 23 January 2007
Absolute sham of a company.....endless technical problems, terrible customer service..... |
Review by Victor Whitworth - 5 January 2007
TalkTalk,
I have had the TalkTalk phone and broadband package since last February.
Technically fine but I agree that customer service is poor. |
Review by Nick Matera - 31 December 2006
Since I switched over to Talk Talk I have had endless technical problems with my landline and broadband. The Customer Service is abysmal to say the least. Truly awful company. |
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Comparison of Sub-2kg Laptops
